Job Summary:
We are seeking an experienced, detail-oriented Front Desk Agent to join our team.
The ideal candidate will provide exceptional customer service and administrative support in a medical office setting.
Hillmoor Optical is a patient oriented optical practice, providing medical care, contact lenses, and eye glasses for over 30 years.
Our goal is to provide the best in customer service.
Your schedule will be Tuesday through Saturday, no Sundays or evenings.
Duties:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify all insurance information, collect co-payments and process claims
- Maintain patient records and ensure accuracy of medical documentation
- Assist with medical administrative tasks as needed
- Keep the front desk area clean and organized
Qualifications:
- Experience in medical administrative support is preferred
- Knowledge of medical terminology especially optical is a plus
- Proficiency in office procedures and protocols including scheduling
- Previous experience in an optical, dental or medical office is advantageous
- Strong communication and interpersonal skills, and accurate multi-tasking
This position offers the opportunity to work in a dynamic medical office environment.
If you are a self-motivated individual with a passion for healthcare administration, we encourage you to apply for the Front Desk Agent position.
Benefits include but are not limited to:
IRA (Individual Retirement Account)
Paid Sick Leave
Bonuses
Health Insurance
Paid Vacation
Paid Holidays
Job Type: Full-time
Pay: $17.
00 - $20.
00 per hour
Expected hours: 38 – 40 per week
Benefits:
* 401(k)
* Employee discount
* Health insurance
* Paid sick time
* Paid time off
* Vision insurance
Schedule:
* Day shift
* Every weekend
* No nights
Work setting:
* In-person
* Office
* Private practice
Education:
* High school or equivalent (Required)
Experience:
* Customer service: 1 year (Required)
Ability to Commute:
* Port Saint Lucie, FL 34952 (Required)
Ability to Relocate:
* Port Saint Lucie, FL 34952: Relocate before starting work (Required)
Work Location: In person