Summary
Hiring an experienced Bicycle Retail Sales Associate at our Vero Beach location.
You will help every customer by discovering their needs and finding the products and services that gives them the best cycling experience possible.
You will have a focus on exceeding customer expectations and sales goals.
All in a fun, welcoming, and fast paced environment! A passion for cycling, knowledge of bicycles, and a proactive and positive attitude are qualities at the top of our list!
In this job you will
Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store.
Assist in the daily operations of the store, including restocking, cleaning, organizing and merchandising.
Provide one of a kind customer service through direct and detailed interaction with customers.
You are
Dependable
People-oriented
Adaptable
Detail-oriented
Proactive
Positive
Problem solver
Bicycle sales experience preferred.
Riders and enthusiasts preferred.
Open to all ages and levels of experience.
Duties
Duties include but are not limited to:
Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
Provide positive and excited one of a kind customer service.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Install vehicle rack systems and perform safety checks for the customer.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Merchandise product according to sales plan.
Demonstrate use or operation of merchandise.
Maintain level of cleanliness throughout the day.
Bag or package purchases and wrap gifts.
Help customers try on or fit merchandise.
Inventory stock and requisition new stock.
Prepare merchandise for purchase or rental.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
Other duties as needed/ assigned.
Requirements
Requirements include but are not limited to:
Minimum 1 year experience preferred working as a retail sales associate.
Previous bike shop sales experience preferred.
Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
Strong attention to detail
Ability to maintain open and positive relations with employees and customers
Interest in developing own skills and knowledge
Availability to work a flexible schedule based on business needs, including evenings and weekends
Ability to periodically lift 40 pounds
Nice To Haves
Preferred candidates will have knowledge and experience in any or all of the following systems and tools:Handheld computer device software
Adjustable widemouth pliers
Adjustable wrenches
Barcode scanners
Cash registers
Desktop computers
Microsoft Windows
Microsoft Word
Point of sale POS software
Benefits
We take your well-being seriously
Health and happiness are at the core of our business- and that includes yours, too.
We're constantly striving to improve our work environment and provide a premium benefit package.
We're proud to offer our full time and part time employees who work 30 hours per week the following benefit package:
Medical
Dental
Vision
401k
PTO (paid time off)
About Us
We are Locally Owned and Family Operated since 2006
With 17 locations in Southeast and Southwest Florida, our exceptional team of cycling enthusiasts is here to serve all of your cycling needs.
Whether you?re new to the sport or a lifelong cyclist, we?re here for you!
Since 2006, we've provided South Florida's cyclists warm, trustworthy service at our family-owned shops.
From our first Trek concept store in Estero to our many locations today, our mission has remained the same: To transform lives, one bike at a time?and promote health, joy, and community while we're at it.
Our mission has helped us rank as one of America?s Best Bike Shops eight years running and become a top 10 Trek dealer in North America.
Join us as we transform lives one bike at a time.
We can't wait to see where we go together.